The Next Era of Enterprise AI: Small, Fast, Reliable

In the enterprise, speed and reliability beat size every time. In this talk, I’ll share how my team at Salesforce has deployed lightweight models in our data platform, developed small action models, and built new enterprise-centric agent evaluations. These projects highlight the lessons driving today’s deployments and the research laying the foundation for what’s next.
Who is this presentation for?
Data + AI leaders, practitioners of all levels (junior, senior, lead), business leaders beginning to deploy AI
 

Dr. Shelby Heinecke is a Senior AI Research Manager at Salesforce, where she leads a team advancing AI agents, on-device AI, and small language models. She has authored 35+ AI research publications and driven multiple product deployments that expand what’s possible in enterprise AI. Shelby earned her Ph.D. in Mathematics from the University of Illinois at Chicago, after completing an M.S. at Northwestern University and a B.S. at MIT. She is passionate about building cutting-edge technology and leading the teams that bring it to life.