Building Enterprise AI Companies

AI is becoming the core of enterprise applications, from customer support to sales process. Transforming the traditional enterprises to the AI world means technology disruption. I will discuss two case studies to illustrate the challenges we face in transforming enterprise process and our solutions. Case 1. Virtual Expert for Data Centers ( How do we automate support and incident resolution in datacenters? Peritus’ intelligent engine learns about incident characteristics and the behavior of SMEs to manage a live catalog of incident resolution & service response recipes. These are backed by Pertus’ system knowledge built as semantic graphs from product design documentation, system log features, support entitlements in service contracts and past incidents from similar systems. Peritus uses advanced NLP engines to process raw log streams and transform them into machine-queryable semantic structures of features. Case 2. Intelligent Process Robotics Decision Engines Intelligent Process Robotics platform utilizes deep learning and computer vision technologies that let Shared Service centers and BPO’s automate and run their automations in a lights-out mode. The key enabling technology is the AI Process platform that comes built in with several self learning bots that handle tasks such as reconciliation, decision making, risk assessments, forecasting etc.

Mohan Reddy is the CTO The Hive in Palo Alto.  He has a deep background in AI and Deep Learning. He specializes in Machine Learning and building Scalable systems, AI and Robotics. At Hive Mohan plays the role of CTO of CTOs for all portfolio companies helping them drive the technical side of the things helping them grow from a concept to a product. For over 21 years Mohan has worked at multiple companies including IBM, Schlumberger, Travelocity, and Zynga where he architected and built platforms to scale to millions of users. Mohan has a bachelor’s degree in Bio-Medical Engineering, master’s in electrical engineering and MBA with specialization in Finance. He is also research fellow at Stanford working on Human-Computer Interaction.