Customer Adoption ( building solutions customers will actually use)

Creating a successful BI program (Customer Adoption) With the popularity of cloud vendors and SaaS solutions, vendors are bypassing IT and going straight to the business community. They are also using the tag line "and you don't need IT involvement" as a selling point. There are ways to deliver, deliver quickly and still keep the business as a partner and not an enemy. This session will cover: · Agile development · Customer By In · Customer interaction · Learn how to deliver value to customers quickly · Avoid the pitfalls of spending 2 years and $20 million on a great solution that customers will never use Dewayne T. Washington, Business Intelligence Manager, DFW International Airport