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Topic

Multi-channel optimal path sequencing through Bayesian Deep Learning

Abstract

Marketing leads are exposed numerous channels, and it creates complex cross-channel relationship that makes effectiveness of the campaign difficult to comprehend and execute. Are there path-sequences that are better at driving leads than others? Build RNN based Deep Learning model and Conduct Path Analysis and Produce weights for channel contribution for each path? We will learn optimal path sequencing in the context of Marketing Channel Attribution and Sequencing modeling. While attempting to attribute credits to a channel, it is important to take into account Channel interactions, number of impressions on the channel and the order in which the channel was touched in a lead’s journey. Further, it is difficult to isolate how much credit should be attributed towards each channel. This can have big impact on how budget /efforts should be allocated towards any particular channel. While Deep Learning has shown significant promise towards model performance, it can quickly become untenable particularly when data size falls short of problem space. One such situation regularly appears when modeling with RNNs. RNNs can quickly memorize and over-fit (the problem is further aggravated when data size is small to medium). However on the other hand _Bayesian_ techniques are more robust to missing data, noise and data-size but it lacks order or sequence information. The presentation exposes shortcomings of RNNs and how a combination of RNNs with Bayesian approach can not only overcome this shortcoming but also improvise sequence-modeling behavior of RNNs. We will learn this in the context of Marketing Channel Attribution and Path modeling. The presentation will go on to explain how we can visualize the latent space and perform ‘Next best Action’ on the potential leads, thereby maximizing the impact of channel based treatment towards any desired outcome.
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Profile

Vishal “Vish” Hawa is a principal data scientist at Vanguard, where he works closely with marketing managers to design attribution, propensity, and attrition modeling. Vish has over 15 years of experience in the retail and financial services industries. He has training in executive management from the Wharton School and holds postgraduate degrees in information sciences, statistics, and computer engineering from the Indian Statistical Institute.