Conversation Intelligence: The Next Breakthrough in NLP

Many recent AI models (BERT, T-NLG) are pushing the next breakthrough in NLP/NLU space: natural conversation intelligence. From speech to text, conversation intent, to outcome prediction, a series of Conversation AI milestones will discover unprecedented insights from natural conversations for businesses and recommend actions on marketing and sales teams to gain business competitive advantages.
Who is this presentation for?
Business Leader, Big Data and AI practitioners
Prerequisite knowledge:
Basic knowledge how AI works, initial concepts of NLP would help but not required.
What you'll learn?
- How NLP/NLU are progressing today - What Conversation Intelligence Major Milestones are - How to Apply the Conversation AI for Real-World Application

As Marchex VP of Engineering, William drives digital marketing product development and innovation with cutting-edge cloud, AI, and big data technologies. Senior technology executive, currently the VP of Engineering at Marchex, Inc, leading conversational intelligence strategy and product development. Before that, he served as Director and Architect in DoubleClick, Microsoft, Inspur and other companies managing multiple engineering groups. He founded and led R&D divisions, AI Labs and Innovation Centers to drive artificial intelligence innovations. He recent work also includes Big Data mining, Computer Visions, Natural Language Processing research with a wide range of business applications. He is also a founding member of IEEE Computer Society STC on Autonomous Driving, and a current member of Forbes Technology Council member.