Amazon Machine Learning Platform for Smart Contact Center

Amazon Machine Learning platform allow customers to increase revenue by using Amazon Connect combined with APN Partner solutions to improve the purchase experience of your customers on the phone and on the web. In this presentation you will learn how you can deliver such satisfying experiences cost-effectively, not next month or next year, but today. (https://aws.amazon.com/solutionspace/contact-center/)

Ecosystem Solution Architect- Big Data and Artificial Intelligence/Machine Learning Competency at Amazon Web Services