Speaker "Jonathan Greensted" Details Back



AI in Hospitality


As Chief Technology Officer at Travelodge Hotels, the 2nd largest hotel chain in the UK, I had my R&D team looking at how we harness Artificial Intelligence to improve the experience for our customers and our shareholders. The sort of questions we were looking to answer with AI are: 1. Is this room clean? 2. Is this customer happy or sad? (physical hotel interactions and online interactions) 3. Is the price of the room optimised for profit? I am unable to share the specific details with your audience due to confidentiality but I am more than happy to share the problems, the solution patterns and the approaches we undertook.


Professional speaker, digital explorer and relentless thinker. Senior aviation, hospitality and travel industry executive. Expert in AI, Blockchain and Quantum Computing.