Speakers

Speaker "Jonathan Greensted" Details

Name :
jonathan greensted
Company :
Title :
CEO
Topic :

AI in Hospitality

Abstract :

As Chief Technology Officer at Travelodge Hotels, the 2nd largest hotel chain in the UK, I had my R&D team looking at how we harness Artificial Intelligence to improve the experience for our customers and our shareholders. The sort of questions we were looking to answer with AI are: 1. Is this room clean? 2. Is this customer happy or sad? (physical hotel interactions and online interactions) 3. Is the price of the room optimised for profit? I am unable to share the specific details with your audience due to confidentiality but I am more than happy to share the problems, the solution patterns and the approaches we undertook.

Profile :
Professional speaker, digital explorer and relentless thinker. Senior aviation, hospitality and travel industry executive. Expert in AI, Blockchain and Quantum Computing.
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