Speaker "Maya Goradia" Details Back



Improving customer experience using big data and experimentation


Maya will  share use cases, lessons learned and business impacts made using customer experience data and experimentation. She'll also share how combining quantitative data with unstructured quantitative data could provide powerful insights into user behavior that can be leveraged for improving business KPIs. She will also share how to leverage AI for enterprise  data analytics communication and support.
Who is this presentation for?: Analysts, Product Managers and Marketers
Prerequisite knowledge:: Knowledge of analytics, eCommerce, marketing 
What you'll learn?: Fuel growth and build delightful customer experience using analytics and experimentation


Maya has spearheaded technology and cultural transformations at various organizations in financial, retail and technology sectors. She is passionate about transforming Customer Experience using big data solutions. She is results oriented and leverages data to influence product, strategy and operations. Her interest in mentoring and coaching developing talent has helped her build and scaled high performing teams that have made significant business impact. She is an intrapreneur with successful track record of creating business cases and delivering 3-5x ROI on multimillion $ investments. Her focus on building strong relationships globally helps her build consensus, get things done and deliver high quality results. She is a thought leader and frequent speaker at several industry conferences and executive forums.