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These 15 matchmaking and social media startups want to change how we connect Posted on : Feb 14 - 2020

The first thing that comes to mind when we think of social platforms and matchmaking is usually dating apps, but the potential of matchmaking algorithms goes way beyond making personal connections.

Sometimes all you’re looking for is a developer with the right tech skills to get your fantasy project off the ground, or someone who actually knows how to assemble Ikea furniture (without duct tape), or a dog walker/whisperer who knows how to handle a Pomeranian with a Napoleon complex.

Social platforms and matchmaking algorithms are helping us connect with people and services that can help us reach new levels professionally, or simply improve our everyday lives.

That’s why we’ve included this category of tech changers in this year’s Tech5 talent competition.

Tech5 2020: On the search for Europe’s hot young scaleups

Every year TNW and payments tech giant Adyen have been scouring the European tech scene for the fastest growing scaleups. The top five winners are then invited to join Tech5 — an exclusive network of the best companies, investors, and experts from across the continent. This year’s winners will be revealed at TNW’s Founders Day event in Amsterdam on June 17, 2020.

This year we’re focusing on the ways technology can help create change and have a positive impact on the planet. The next group of startup finalists we want to highlight are those innovating in the category: Social platforms & matchmaking.

From helping job seekers land their dream job to connecting parents with top notch babysitters, these hot young scaleups are our top picks.

B2B

Developers have code review, sales teams have coaching, but what about customer service teams? Despite being the external face of your company, CS teams often lack regular feedback and development.

This is where Estonian Tech5 finalist, Klaus, steps in. Their platform combines the code review method and coaching in one, allowing you to review tickets and share feedback on the categories you think are most important for your customer service representatives to focus on — be it tone, quality, grammar, etc. With this information, the tool automatically tracks trends and provides quality scores, enabling teams to set actionable growth metrics.

Today there is even more pressure on businesses, not just to keep their customers happy, but also their employees. Polish startup, HCM Deck, is an all-in-one HR platform ready to equip companies with the features they need to keep their people engaged. From onboarding to community building to professional development, the platform covers the entire employee journey across your organization, leaving no gaps behind. View More