CMSWire's Top 10 AI and Machine Learning Articles of 2019 Posted on : Dec 24 - 2019

Would you believe me if I told you artificial intelligence (AI) wrote this article?

With 2020 on the horizon, and with all the progress made in AI and machine learning (ML) already, it probably wouldn’t surprise you if that were indeed the case — which is bad news for writers like me (or not). 

As we transition into a new year, it’s worth noting that 73% of global consumers say they are open to businesses using AI if it makes life easier, and 83% of businesses say that AI is a strategic priority for their businesses already. If that’s not a recipe for even more progress in 2020 and beyond, then my name isn’t CMSWire-Bot-927.

Today, we’re looking back at the AI and ML articles which resonated with CMSWire's audience in 2019. Strap yourself in, because this list is about to blast you into the future.

1. Microsoft Launches Free AI Business School for Execs

ML and, more broadly, AI have become the tech industry's most important trends over the past 18 months. And despite the hype and, to some extent, fear surrounding the technology, many businesses are now embracing AI at an impressive speed.

Despite this progress, many of the pilot schemes are still highly experimental, and some organizations are struggling to understand how they can really embrace the technology.

2. Before You Hand Human Resources Over to AI ...

As the business world grapples with the potential of AI and machine learning, new ethical challenges arise on a regular basis related to its use.

One area where tensions are being played out is in talent management: a struggle between relying on human expertise or in deferring decisions to machines so as to better understand employee needs, skills and career potential.

3. The AI and Machine Learning Revolution Is Coming for Content Marketing

Marketing technology has evolved rapidly over the past decade, with one of the most exciting developments being the creation of publicly-available, cost-effective cognitive APIs by companies like Microsoft, IBM, Alphabet, Amazon and others. These APIs make it possible for businesses and organizations to tap into AI and ML technology for both customer-facing solutions as well as internal operations. View More