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Speaker "Helen Yu" Details Back

 

Topic

Acclimate with Voice Of Customer

Abstract

Over 17,000 feet up in the Himalayan air sits Base Camp Everest – a gray, barren, rocky place that could serve as a model for camp grounds on the moon. Climbers arrive at Base Camp excited and apprehensive, confident and anxious – much like companies leveraging AI to improve customer experience. Helen Yu should know: Twelve years ago, she scaled Mt. Everest to Base Camp, and two years ago she founded a firm called Tigon Advisory – it helps start-ups cure the strategy-to-execution gaps that threaten their go-to market plans. Ms. Yu will share four lessons that apply to scaling mountains and companies.


Who is this presentation for?
Enterprise leaders, Startup founders


Prerequisite knowledge:
NA


What you'll learn?
Learn how to scale their business, key AI solution use cases

Profile

Helen Yu is founder and CEO of Tigon Advisory, a CXO-as-a-Service growth accelerator. She has led multibillion-dollar revenue growth for Fortune 500 enterprises, including Oracle, Adobe and Marketo. In her words: “Let’s look at AI as a way to meet the customer where they are, in the moment they are in, and with an anticipation for what they need.”
 
Central to Ms. Yu’s belief is that real growth thrives at the crossroads of #tech and #humanity. AI, she contends, resides there as well. Ms. Yu outlines what C-suite executives and board members in the insurance and financial services sector should know about AI in order to thrive in the Trust Economy. A prominent contributor to tech innovation, Ms. Yu was dubbed a Top 10 Global Influencer in Digital Transformation by IBM and a Global Top 10 Marketing Thought Leader by Thinkers360.