THE GREAT RESIGNATION IS HAPPENING FAST. HOW CAN AI HELP? Posted on : Jan 29 - 2022

Analysts predict a boom in the industrial robotics sector, projected to grow from $16 billion to $37 billion over the next 10 years. Global X’s Robotics, an exchange-traded fund focusing on bots in business, more than doubled its 10-year growth forecast, citing 2022 as “that key inflection point.”

AI-based solutions already respond to calls, provide customer service, operate as cashiers, and assist HR departments in their hiring processes. But future applications of AI technology will include more than just basic tasks. For example, AI could anticipate when an employee is preparing to hand in their two weeks’ notice. Most importantly, it might help establish why they chose to leave.

Thanks to digital footprints — records of online activity, unique as fingerprints — AI-powered HR tools can engage their employees with personalized recommendations. Several startups are doing just that. One such startup is the AI-based solution Giftpack, which set out to transform gifting, now an important part of corporate benefit strategies.

The company’s own AI solution finds gifts from a catalog of over 3 million products available worldwide. By analyzing the gift recipient’s digital footprint, the service can get a sense of their interests and suggest a range of suitable options. For example, if the gift recipient posts Instagram pictures of snowboarding trips and browses winter sports gear sites, they might get some custom accessories.

In the pandemic, companies more than doubled their spending on presents for employees. The average check also increased by almost 70% last year, averaging at around $140 per unit year-over-year.

AI can help large companies eliminate a “one-size-fits-all” approach to their workers, and not just when it comes to gifting. Most businesses don’t know who their employees are, especially if they’re working remotely. What are their interests, hobbies, aspirations? What really motivates them — what makes them get up in the morning?

If HR departments have enough data and, most importantly, AI-based recommendations, they could foster new career opportunities within their organizations. Nestle, Novartis, Unilever, HSBC, and other companies have already implemented an internal talent marketplace in cooperation with Gloat, the future of work startup. The project works with employees to build new skills and try out new roles on a part-time basis. View More